Walmart CEO speaks about holiday shopping, inflation, supply chain and prices

CEO John Furner speaks to "GMA" about current concerns, including the company's ability to keep things in stock in stores and online.
2:45 | 11/30/21

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Transcript for Walmart CEO speaks about holiday shopping, inflation, supply chain and prices
Out with an update on the holiday shopping season. It's ramping up after Black Friday and Cyber Monday, but there is concern about prices and how long supplies are going to last. Here to talk about it all is the CEO of Walmart US, John Furner. John, thanks for coming in this morning. I know President Biden met with retail executives yesterday. How are you guys dealing with the supply chain issues? We're doing OK. The administration has been a big help this season. Private enterprise has been to help. We're all working together to make sure that the customers have what they need to for the holiday season. We ended our third quarter up in inventory, took a lot of work on behalf of our team, our associates all over the country. And they're just, they're working really hard to make sure that our customers have what they need for this holiday season. But there's some last minute shoppers out there. There are. They're not in any kind of rush. But is there concern that there could be some items that will sell out if you wait too long? Well, it's always a good idea to shop early. Just like every year, there's always something hot. There's a hot toy. There's hot electronics, like game consoles, or hot other items will continue to pop. But we have a couple of things that we can help with if you are a last minute shopper. One is you can join Walmart Plus and get unlimited delivery from our stores. Last week, we had our biggest day ever in terms of store delivery. So for last minute shoppers, there is that option. But there's some categories like Christmas decor falling on the back of a great Halloween season that are really selling quick. I'm that last minute shopper. I'll raise my hand to that. We all are. What trends are you seeing this season? People are spending a lot more time together in groups just for Thanksgiving. I'll give you an example. We sold over 10 million turkeys, and that's about two million more than last year. Wow. So it tells you a bit about how many families were getting together and spending time together. Last year, we had a pretty tough wave in the pandemic about that time, and a lot of people were separated. So, for a lot of families, this is their first Thanksgiving together in a couple of years. The [INAUDIBLE] has just launched a probe into these supply chain issues. How is Walmart responding? We're just learning about that as well. What I can say is, a lot of what you see in stores and online right now, all the products and what's available, those are all the results of plans that, in most cases, started over a year ago. Our merchants work about 12 months out to determine what they think the trends are or what people will be looking for. And we're proud of our inventory position at this point. And finally, with the situation with COVID, the new variant that is out there, what are you doing to keep customers safe? The first thing is we encourage people to get a vaccine. We have vaccines available at all of our pharmacies across the country. We have walk-ins available. You can schedule appointments. So that's the first thing. The second, we've now been through a few waves of this. So we've learned a lot about how to operate safely for customers and our associates out of the pandemic. So we'll be ready to make changes as necessary, but we'll be watching it closely as we get more data about this variant. All right, Mr. Furner, thank you so much. Make sure you get that shopping in. Don't wait 'til last minute.

This transcript has been automatically generated and may not be 100% accurate.

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