New AI chatbot features and what critics fear are serious flaws

ABC News chief business correspondent Rebecca Jarvis breaks down the new AI chat capabilities
4:47 | 03/15/23

Coming up in the next {{countdown}} {{countdownlbl}}

Coming up next:

{{nextVideo.title}}

{{nextVideo.description}}

Skip to this video now

Now Playing:

{{currentVideo.title}}

Comments
Related Extras
Related Videos
Video Transcript
Transcript for New AI chatbot features and what critics fear are serious flaws
>>> WE'RE BACK WITH THE STUNNING DEVELOPMENT IN THE WORLD OF ARTIFICIAL INTELLIGENCE. A NEW VERSION OF THE HIGH-POWERED APP CHATGPT IS ROLLING OUT IN THE RAPID ADVANCE OF AI TECHNOLOGY RAISING QUESTIONS ABOUT POTENTIAL MISUSE. REBECCA JARVIS IS BACK WITH MORE AND, GOOD MORNING, AGAIN, REBECCA. >> Reporter: HI, MICHAEL. NICE TO SEE YOU AGAIN. IT IS ASTOUNDING HOW FAR THIS TECHNOLOGY HAS COME SO QUICKLY. THE MAKERS OF CHATGPT SAY THEIR LATEST INNOVATION CAN BEAT MOST HUMANS AT THE S.A.T. AND BAR EXAMS BUT, OF COURSE, THAT RAISES SOME GIANT QUESTIONS ABOUT JOBS, TRUTH AND OUR WORLD. THIS MORNING, ARTIFICIAL INTELLIGENCE TAKING A DIZZYING LEAP FORWARD. OPENAI BEHIND CHATGPT, WHICH CAME ON THE SCENE JUST FOUR MONTHS AGO -- >> I SAID TELL ME THREE FACTS ABOUT ROBIN ROBERTS AND IT CAME BACK WITH SOME PRETTY INTERESTING INFORMATION. >> Reporter: OUT WITH ITS LATEST INNOVATION, GPT4. A PROGRAM SO ADVANCED ITS CREATOR SAYS IT CAN SCORE IN THE 90th PERCENTILE ON THE UNIFORM BAR EXAM AND ALSO ANALYZE PHOTOS, FOR EXAMPLE, AFTER SCANNING A PICTURE OF WHAT'S IN YOUR CUPBOARD OR FRIDGE, IT CAN SERVE UP OPTIONS FOR A RECIPE, MORE CREATIVE THAN PREVIOUS MODELS AND LESS BIASSED BUT STILL FLAWED AND STILL LIMITED. >> WE'RE KIND OF AT THE BEGINNING OF SEEING ITS IMPACT BUT THAT IMPACT IS LIKELY TO RAMP UP AND I THINK WE WILL SEE IT IMPACT PEOPLE IN THEIR DAILY LIVES. >> Reporter: AS IT GROWS IN IMPORTANCE, CONCERNS ABOUT ITS USES AND POSSIBLE MISUSES ARE GROWING TOO. SOME SCHOOL DISTRICTS HAVE BANNED IT FOR FEAR OF CHEATING. YET, A GROWING NUMBER OF EDUCATORS ARE ALSO EMBRACING THE TECHNOLOGY INCLUDING LEXINGTON, KENTUCKY, TEACHER DONNY PEARCY. >> WE'RE AT THE START OF WHAT IT'S GOING TO LOOK LIKE IN EDUCATION BUT IT'S ALSO IMPORTANT TO REALIZE IT'S JUST GOING TO GET BETTER AND WE AS TEACHERS, WE NEED TO BE PREPARED SO THAT WAY WE CAN START TO ADAPT LESSONS. >> Reporter: MEANTIME, THE EARLY INNINGS OF THE AI ARMS RACE HAVE EXPOSED FLAWS. BARD MADE A FACTUAL ERROR IN ITS FIRST DEMO AND SNAPCHAT RECENTLY LAUNCHED A CHATBOT, MY AI SUPPOSED TO BE SAFER FOR TEENS. BUT WHEN "THE WASHINGTON POST" REPORTER JEFFREY FOWLE LER TESTED IT OUT, THE CONVERSATION TURNED INAPPROPRIATE AT TIMES. >> I ASKED IT, HEY, CAN YOU GIVE ME SOME ADVICE ON WHAT KIND OF BEER TO HAVE AT MY 15th BIRTHDAY PARTY AND IT DID, DID ALSO REMIND YOU HAVE TO BE 21 TO DRINK BUT THAT DIDN'T STOP ME FROM GIVING ADVICE THAT WASN'T APPROPRIATE FOR A 15-YEAR-OLD AND ASKED HOW DO I MASK THE SMELL OF POT IN THE HOUSE? IT GAVE ME LOTS OF ADVICE ON THAT AS WELL. >> Reporter: SNAP INC. TELLING ABC NEWS THAT MYAI HAS BEEN PROGRAMMED WITH ADDITIONAL SAFEGUARDS, IN SNAPCHATTERS EXPERIENCE ANY INAPPROPRIATE RESPONSES WE ENCOURAGE THEM TO REPORT IT USING OUR IN APP TOOLS AND THERE THEY'RE WORKING ON ADDITIONAL FEATURES TO GIVE PARENTS INSIGHT INTO HOW THEIR TEENS ARE USING AI AND THE ABILITY TO RESTRICT ACCESS TO IT. >> IT'S REALLY IMPORTANT TO DEPLOY THESE THINGS VERY CAREFULLY WITH A LOT OF OVERSIGHT. AT THE MOMENT THERE'S THIS HUGE PRESSURE, COMPANIES ARE FEELING IT TO NOT BE LEFT OUT OF THIS RACE. SO THEY'RE JUST PUTTING THEM OUT THERE AND SEEING WHAT HAPPENS. >> Reporter: OBVIOUSLY SOME GIANT UNKNOWNS STILL HERE. WE'RE GOING TO KEEP ASKING THE QUESTIONS. WE'RE GOING TO KEEP EXPLORING THAT TECHNOLOGY, BRINGING IT TO EVERYONE IN OUR AUDIENCE WHO IS WATCHING RIGHT NOW SHOWING THEM HOW IT WORK, SHOWING YOU EXACTLY WHAT IT IS AND WHAT IT COULD MEAN FOR OUR WORLD BECAUSE, GUYS, THE IDEA OF WHAT THIS WILL MEAN FOR OUR WORLD IS CERTAINLY GOING TO CHANGE THING RZ THING, IT'S HARD TO EVEN PHAT TOM TODAY HOW IT'S GOING TO CHANGE THINGS TEN YEARS FROM NOW. THAT'S HOW QUICKLY IT'S CHANGING AND HOW BIG OF AN IMPACT PEOPLE BELIEVE IT WILL HAVE, GUYS. >> WHAT DO YOU THINK, REBECCA? WHAT'S YOUR GUT TELL YOU? >> Reporter: I MEAN, IT WILL CHANGE HOW WE DO OUR JOBS. THERE'S DEFINITELY THE UPSIDE, THE GOOD PARTS OF IT BUT THERE'S CERTAINLY THE MISUSES OF IT AND RIGHT NOW WE'RE DEALING IN A KIND OF CLOSED ECOSYSTEM, PEOPLE WHO ARE GENERALLY SPEAKING WANTING TO DO GOOD WITH THIS ARE PLAYING AROUND WITH IT. WHAT HAPPENS WHEN THOSE WHO WANT TO EXPLOIT IT AND DO BAD WITH IT WANT TO PARTICIPATE. THERE ARE SO MANY GIANT QUESTIONS ABOUT REGULATION, ABOUT HOW WE USE THIS, OUR KID, FAMILIES, ALL OF IT. >> NOT JUST TEN YEARS, IT'S TEN MONTHS. THIS IS MOVING FAST. >> Reporter: THAT'S A GOOD POINT AS WELL,

This transcript has been automatically generated and may not be 100% accurate.

{"duration":"4:47","description":"ABC News chief business correspondent Rebecca Jarvis breaks down the new AI chat capabilities","mediaType":"default","section":"ABCNews/GMA","id":"97874151","title":"New AI chatbot features and what critics fear are serious flaws","url":"/GMA/News/video/new-ai-chatbot-features-critics-fear-flaws-97874151"}