>>> BACK NOW WITH THE CHAOS IN THE CRYPTO MARKET OF THE RECENT COLLAPSE WIPED OUT $2 TRILLION IN VALUE WITH MANY ORDINARY AMERICANS LOSING BIG. CHIEF BUSINESS CORRESPONDENT REBECCA JARVIS HERE WITH THE STORY. GOOD MORNING, REBECCA. >> Reporter: GOOD MORNING, GEORGE. WHEN YOU THINK ABOUT CRYPTOCURRENCY MAYBE YOU PICTURE TOM BRADY OR GISELE IN A SUPER BOWL AD OR MAYBE IT'S A GOOD IN A HOODIE IN THE BAHAMAS BUT SO MANY PEOPLE WHO ARE NOT CELEBRITIES OR BILLIONAIRES GOT SWEPT UP IN THE CRYPTO EUPHORIA AND WE WANT YOU TO LISTEN TO THEIR STORIES AS WE LOOK FOR WHAT'S NEXT FOR THIS RISKY BET. IT STARTED WITH SUPER BOWL ADS. >> A TRADE? ARE YOU SURE? ? NOT A TRADE-TRADE. TRADE IN CRYPTO. >> Reporter: CRYPTO LOGOS PLASTERED ON MULTIPLE ARENAS. >> WHAT'S CRYPTO? >> Reporter: AND THE RICH AND FAMOUS ENTERED THE CONVERSATION. >> FORTUNE FAVORS THE BRAVE. >> FTX, A SAFE AND EASY WAY TO GET INTO CRYPTO. >> I DON'T THINK SO. I'M NEVER WRONG ABOUT THIS STUFF. NEVER. >> Reporter: AND IT TURNS OUT HE WASN'T. >> BITCOIN AND OTHER CRYPTOCURRENCIES HAVE TAKEN A NOSEDIVE. >> $8 BILLION. >> NOW THEY'RE CRASHING. >> HOW WAS YOUR DAY AT SCHOOL? >> GOOD. >> Reporter: KURT DELL IS A FATHER OF THREE LIVING IN SOUTHERN CALIFORNIA WITH HIS WIFE, VICTORIA. >> IT'S JUST SUCH A BAD SITUATION. >> Reporter: THE BAD SITUATION HE'S TALKING ABOUT, MORE THAN $200,000 WORTH OF BITCOIN HE CAN'T ACCESS IN A CRYPTO APP CALLED CELSIUS. UNFORTUNATELY, LIKE SO MANY CRYPTO COMPANIES LAST YEAR, CELSIUS COLLAPSED FILING FOR BANKRUPTCY IN JULY SAYING IT OWED CUSTOMERS $4.7 BILLION. WHAT WOULD THAT MONEY HAVE MEANT TO YOUR LIFE? >> EVERYTHING. MY KIDS' EDUCATION, MY MORTGAGE. MY STUDENT LOANS, MY WIFE'S STUDENT LOANS. >> WHAT GRADE WOULD YOU GIVE REGULATORS? >> I THINK I'D GIVE AN "A" NOT APPLICABLE. THIS IS AN UNREGULATED MARKET AND IT REALLY NEEDS TO BE REGULATED. >> Reporter: THIS IS CHRISTIE GOLD MYTH ROMERO, ONE OF FIVE COMMISSIONERS AT THE CFTC, AN AGENCY THAT SOME ARGUE SHOULD TAKE THE LEAD ON REGULATING CRYPTO. WHAT DO YOU SAY TO AMERICAN CONSUMERS RIGHT NOW WHO FEEL LIKE ALL OF THIS IS TOO LITTLE TOO LATE? >> WE NEED TO DO EVERYTHING WE CAN. WE NEED TO POLICE THIS INDUSTRY AS STRONG AS WE CAN. BUT WE ALSO NEED GREATER TOOLS FROM CONGRESS. >> Reporter: IT'S A CALL ECHOED BY THE HEAD OF ANOTHER REGULATOR, GARY GENSLER AT THE SECURES AND EXCHANGE COMMISSION. >> WE COULD ALWAYS USE FOR RESOURCES. >> WHAT CAN CONGRESS DO DIFFERENTLY? >> THEY CAN GIVE US MONEY FOR A FEW HUNDRED PEOPLE TO DO THIS STUFF. >> WHAT'S YOUR ADVICE TO A CONSUMER WATCHING THIS RIGHT NOW? >> THIS IS HIGHLY RISKY. AND ULTIMATELY YOU NEED TO BE REALLY CAREFUL. LIKE WHAT ARE YOU WILLING TO LOSE? >> WILL YOU EVER INVEST IN CRYPTO AGAIN AFTER THIS EXPERIENCE? >> I WOULD REINVEST, ESPECIALLY NOW THAT THE MARKET IS DOWN. UNFORTUNATELY, I DON'T HAVE THE MONEY I ONCE DID TO DO IT BUT I WOULD. >> SUCH A SWEET FAMILY BUT CURT REALLY SURPRISED ME THERE THAT EVEN AFTER EVERYTHING HE IS IT STILL A CRYPTO BELIEVER AND THAT'S SOMETHING I'VE HEARD NOW, GUYS, FROM A NUMBER OF SMALLER INVESTORS. THAT'S WHY IT'S SO IMPORTANT TO HAVE GUARDRAILS AND ENFORCEMENT AND FOR PEOPLE TO UNDERSTAND THAT IF THERE'S BIG UP SIDE, YOU'RE ALSO TAKING