Transcript for Cleveland couple conducts wellness checks on elderly during heatwaves
[MUSIC PLAYING] - Thank you, Cowboy, for looking after me.
COWBOY MAYHEW: You know you got that always.
If the door is lock, I'll bang on the door, try to wake the person up if they fell asleep. The next thing I do, I'm getting on the phone, 911, while I'm banging.
- If somebody from maintenance or management can get in and see if they're OK.
DR. BEN BOSWELL: As we age, we lose the ability to regulate our body temperature as well. And so it's extremely important. It can change very, very rapidly. And, you know, hydrating and staying cool is very, very important.
COWBOY MAYHEW: You all right?
COWBOY MAYHEW: OK.
This transcript has been automatically generated and may not be 100% accurate.